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Kansas City
1 Level
75 Review
1 Karma

Review on Urban Turtle by Tim Jones

Revainrating 5 out of 5

Great tool and very intuitive interface

I like that you can track everything from task to customer support requests in one place, allowing us full visibility across all of our projects at once! Also super easy reporting options are available without needing any coding knowledge or skillz - perfect when working with multiple clients/agencies etc who each have their own IT department which makes it hard sometimes keeping tabs on individual tasks if only using Excel spreadsheets as we do now (and not having access via Team Viewer).

img 1 attached to Urban Turtle review by Tim Jones

Would be great if there was some way so managers could share reports internally within your team easily rather than creating separate excel workbooks just because they don't know how t o code yet? That's why i would love more automation features but alas no such thing :( We use this mainly for tracking client feedbacks through tickets & emails however its really handy also used by developers too since every developer has different skillsets e g sql queries vs c# logic.

Pros
  • Easy user interface means non technical people will find themselves upskilling quickly enough before being able help others learn what needs doing next..this allows them an opportunity build trust among colleagues while helping business grow organically over time !!! They're good guys.even though my
Cons
  • Some difficulties