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Keith Wachtel photo
Montenegro, Podgorica
1 Level
707 Review
38 Karma

Review on πŸ–₯️ HUANUO 3-Height Adjustable Monitor Stand Riser for 15.6” Laptop, Computer, iMac, PC, Printer, Desktop - Ergonomic Metal Monitor Riser Stand with Ventilated Platform, Promotes Airflow by Keith Wachtel

Revainrating 5 out of 5

Haven turned hopscotch to solve all problems.

My initial 3 star rating was The tolerances on the adjustable legs are a bit tighter - this causes the stand to wobble both front to back and side to side. The pictures and instructions show the silver adjustment tabs perfectly aligned with the left side of the legs - this is not correct - they go different directions in the leg due to poor tolerances on the nut. Finally, one of the legs was very difficult to screw in - good thing it didn't strip the thread of the screw welded under the stand. Some might be unlucky - be very careful when screwing in - have to start, backtrack, restart many times to get it to thread. Updated 5 Star Rating: Based on my review - Haven offered a refund or replacement - and I didn't even ask - would keep the product as it worked. They commented on my review and suggested that I contact them. We had all the conversations in an hour and over the weekend, and after 3 days I had a full-fledged replacement in my hands. I have to say I have never had such an interest in the business when I am 100% sure that the customer is satisfied and has no complaints. The replacement was better than the original purchase and works perfectly. Again, I don't know what everyone in Haven sells, but I wouldn't hesitate to buy anything from them. Thank you Haven Customer Service.

Pros
  • This is great
Cons
  • Expensive insurance