When we switched to Comcast voice activation we got a new remote from Comcast that worked for about 4 days before the battery was empty. The next set of batteries lasted about the same time. We also had issues with the buttons on the original remote not working properly. We decided to order a second Comcast Xfinity voice activated remote from Gadgets World so my wife and I could both have a remote and also because the nearest Comcast office was 30 miles away and I didn't know when I would get that office would reach . replace the remote control. The replacement remote arrived just a few days after I ordered it and worked great, definitely better than Comcast's. The replacement remote looks the same as the original Comcast remote. I finally got a replacement from Comcast which works properly but only after driving an hour to and from the store and waiting additional time at the store. Given how cheap a replacement remote is and how well it works, it would be easier to just buy two replacement remotes and avoid a trip to the Comcast office.
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