I love all of their features, especially how easy it was to set up my account with them! They will always have someone available for you if need be too so there's never any worry about getting support or being able to get in contact quickly when needed. There are times where they don't push out updates as fast/often enough which can sometimes cause issues but overall great service!! We've been using Captains growth since 2016 (with several different clients) - nothing at this point has ever really waned our confidence one bit regarding keeping us engaged through email automation campaigns like we use here everyday.