Review on Votum by Logan Taylor
Great way to do quick customer satisfaction
The ability for many people from different teams can easily comment or poll in real-time about an idea that's being discussed within our team. It has been hard at times keeping up with all of these posts which are constantly adding new comments/polls every few minutes. This was helpful when we were doing some market research as well since it allowed us get answers quickly. We could see what other companies were asking customers through their own surveys without having them send out another survey directly!
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Pros
- Easy to use
- Fast support turnaround time (if needed)
- Easily accessible analytics page allows you view stats by date, category etc.
- Support is quick if issues arise usually resolved same day during business hours via email correspondence only :)
Cons
- So-so
