The interface layout was easy for my vet techs to navigate, I didn't have any problems getting started with them right away. It took me quite some time before all of our info could be entered into it since there are so many fields available in each section that can take awhile just entering one patient's information alone! But once you get past those initial hurdles everything else seems pretty straightforward though we do not use this app at present as much now that i am working from home full-time (as opposed to 2 jobs). We used it when I worked out side of town but never got around to signing up or using it during the days where I did work outside of house calls.