The vacuum cleaner registered on the Dyson website without any problems, received several letters, including confirmation of the warranty and validity period. But with the support of , an ambush. The box did not include a soft bristle brush and a hard bristle brush. Both are listed in the description, they were listed by the Dyson consultant in the answers, they are in the official instructions and in the photo for the product. Three times I contacted support, three times they promised to contact me by mail, resolve the issue, discuss compensation. On the 4th time they didn't even respond. . . Support nevertheless got in touch, requested a photo of barcodes and a box, which I threw out 14 days after the purchase. I sent a photo of the barcode. On 10/18/22, a response came from the seller "there are no grounds for the return or delivery of missing components. " So shoot the unpacking process right away, because. not the first case: in the description there is, in fact not.
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