The control panel is easy enough for me, but does not have all of my favorite functions/tools such as WHMCS or cPanel out-of-the box (like some providers do). I was looking into purchasing it mainly because their price per month compared to other similar services were cheaper than what others offered in our area - which we still considered reasonable since they also offer free email accounts so no need to worry about having an account that requires more money each month just to pay off your bill :) Their customer support team can be very helpful when something goes wrong though sometimes there's little communication from them regarding any issues. You really cannot go past this service if you're serious about running web sites online without needing too much setup time yourself. We actually had another host where things went great until one day everything shut down after being up almost 2 years due to problems beyond anyone else responsibility aside possibly theirs themselves; however knownhost kept The customer support is always available, it's quick response time and they do their very best to help get your issues resolved without too much delay. I have had no problems whatsoever with knownhost in over 3 years of using them as my web host provider for multiple websites. They've gotten better about keeping up with changes/updates within WordPress itself and it makes things so easy and seamless when creating content or editing existing pages.