The best thing about qondor has been that it allows us to customize our own solution without having to rely upon another vendor's product or service. This customization can be costly if you have a large budget but we've had no issues with their pricing structure thus far. We did not find any major downsides in using this application as it was easy enough to get up and running within only a few hours of training. Our organization uses this system mostly when conducting meetings both internally (among colleagues) and externally (to other organizations). It makes collaboration between departments much easier by allowing people from different locations to participate remotely and share documents at the same time.