I had a different brand before and it didn't work very well. THAT'S GREAT! Even putting some pressure on it (which you really need to remove calluses) won't stop the reel from spinning. (My other has). It's a sturdy little machine and I love it. My feet have never been better or softer. I know it is not recommended for diabetics but I am diabetic and have had no problems. Just be careful and move it. Not in one place for long. Take care of your precious feet. I would buy again.
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