Review on 🔌 NETGEAR N600 (8x4) WiFi DOCSIS 3.0 Cable Modem Router (C3700) – Xfinity, Spectrum, Cox & More by Andargie Waiker

PROBLEM: The Netgear N600 worked great for about 7 months but has become very unstable in the last 2 weeks with frequent shutdowns on both wired and wireless connections. All the lights on the router/modem stay on as if it were still connected to the internet, but the SSID disappears from all devices for about 30 seconds before reappearing and reconnecting. The wired connection goes into a local state and then disappears entirely. until it restarts. CUSTOMER SERVICE: My device's 90-day customer service period had expired two months ago, but my one-year hardware warranty was still valid. When I called the customer service hotline, I was told that in order to get a hardware warranty, I needed an $80 customer service package (the cheapest version they had) so they could find out if the Hardware really does not work. Knowing that I spent $80 on a router, I see no reason why I would pay $80 to sit on the phone for hours and talk to someone who doesn't want to talk to me on the phone, just (maybe) you'll end up with a router that costs as much as being able to talk to someone from Netgear. CONCLUSION: I will no longer buy a Netgear product. If a hardware failure occurs after 90 days of purchase, you will have to pay the same amount (or almost the same amount) to contact a support agent as if you had simply paid for a different router/modem. . I will take my business elsewhere.