I like that they are very knowledgeable about their products, which really helps with making sure you end up getting what your looking for when it comes to choosing new plant life! Their staff at this store was friendly but not overbearing or pushy (which might be because we were there during one of those busy times-they can get super crowded). They have great prices as well so if budget isn't an issue then go here first before shopping elsewhere online/in stores where price could potentially play into purchasing decision process more than quality product would do. We purchased potted palm trees from them after hurricane Irma hit our area last year--the ones provided by other companies did little good while ours flourished right away!! Great experience all around :).