I like that they have their own website where you can see all of there projects in one place! They also do great follow ups when it comes to my questions or concerns after completion of project. Sometimes it is hard to reach them if your question isn't very specific but as long as you ask then usually someone will get back with an answer within 24 hours. Great service so far!! The only thing about working through StudioMoss was having no idea how much things would cost until i got into contract stage which could be frustrating at times.