The most useful thing about singletouch office is that it allows us to have all our data in one place (ERP). It's also very easy to use as well because there are several tutorials available online which can be accessed at any time when needed. I don't think anything has been particularly bad or good about this product so far. But what i do like is how quick their support team responds whenever we need help. We've had no issues using singletouch office yet but if we did then they would respond quickly and efficiently.