There are no concerns regarding the vendor or the quality of the products; everything seems to be in order; nonetheless, there are a great deal of concerns regarding the carrier that is being represented by DPD. Due to the fact that the delivery schedule was messed up and arbitrarily moved from 11/30 to 12/14, I was required to pick up the order on my own in Hong Kong, which is approximately 200 kilometers away from the intended location, as well as spend additional money on petrol for the voyage. After receiving the order, he requested that the manager be called and asked for an explanation as to why the delivery took so long; in answer, they simply shrugged their shoulders. At this point, the order had been looked at for around 15 minutes. After that, he requested the Point Manager to draft an Act on the delay in delivery, to which the Point Manager responded in a raised tone that he would not draft and sign anything and that I should be pleased that they gave me the order at all, after which he quickly fled away. After that, he asked the Point Manager to draft an Act on the delay in delivery. Because of this, I ended up with a load of dead nerves, seven hours of wasted driving time, and a loss of two thousand and five hundred rupees.
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