Review on 🔢 Black OXO Good Grips Food Scale - 5lb Capacity with Convenient Pull-Out Display by Keith Harris

I purchased the OXO Good Grips 5 pound food scale in December 2012 and would have given it a 5 star rating ever since. About a week ago (November 2015) the LCD failed and nothing could get it to work. I called OXO 800 support, briefly explained the problem, and the support rep asked what color (black or white) I had and where I would like a new one sent. Free at home. Other customer reviews of the product mention the same issue. Other reviewers also praised OXO's customer service and unskilled customer service. I have other OXO products because OXO means perfection to me. OXO guarantees its products forever. The new scale arrived today. batteries included. I checked it. Other test reports and product descriptions explain the remarkable properties of the scale. Their measurements in pounds are accurate to 1/8th of an ounce. It will accurately weigh the items you wish to ship. I have a physical scale from the US Postal Service, manual, with an envelope clip, finger ring, and metal needle that goes to a 1/4 ounce scale. Steps. Both the OXO scale and the USPS scale are compared to 1/8 oz. So five stars for the OXO Good Grips 5 pound food scale plus five stars for OXO customer service equals ten stars.