I like how easy it is to manage my VMs without having to be in front of my computer all day. I've had a few issues with the software but support has been great at solving those issues quickly. If you're looking for an easy way to host your vm's, give this a try. You can't go wrong! Hosting my dev environments for testing our applications. With IT Vortex I'm able to easily spin up new test vm's when needed. The best thing about it vortex has been its ease of use for all our clients who are not tech savvy at least to some extent! Their support team always gets back in touch within 24 hours (if you need help) even if they were very busy during those times!! No cons so far but I can see this product getting better over time since their customer care department seems eager enough when there’s something wrong happening out side your office/server etc.