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United States of America, Sioux Falls
1 Level
704 Review
48 Karma

Review on Solomark by Ian Krump

Revainrating 1 out of 5

An Important Lesson Learned from My Disappointing Experience with Solomark

Permit me to tell you a story about my experience shopping at Solomark, an internet store that promises to offer high-quality products related to hunting and fishing, outdoor sports and activities, and shooting. My interaction with this business left me feeling let down and aggravated, despite the fact that I had been looking forward to trying out their products. It took several weeks for the hunting rifle scope that I ordered to appear after I placed my order. When it did eventually arrive, I was taken aback to discover that the packaging had been tampered with. After opening the delivery, I found that the scope's condition was even worse than the packaging itself. It was obvious that it had been mistreated while it was being transported because it was marred with a number of scratches and dents. I wanted to express my dissatisfaction, so I got in touch with their customer support team. However, their response was unimpressive. They gave me the impression that they were uninterested in my concerns and did not offer any solutions or compensation for the damaged merchandise. I made the decision to give their products another opportunity and ended up buying a fishing reel from them. It broke after only a few usage, much to my disappointment. I tried to get in touch with their customer support team once more, but they did not respond to my inquiries and were of no assistance, so I am stuck with a faulty product and no answers. In summary, my time spent with Solomark should serve as a lesson to prospective customers. Disappointment and frustration set in as a result of the company's slow shipping times, damaged products, and unresponsive customer service. I would never suggest this business to anyone, and I strongly advise you to seek elsewhere for all of your outdoor-related requirements.

Pros
  • Shipping that is both quick and dependable
Cons
  • The goods' quality is in question.