The fan appears to have been returned. It was packaged in a plain standard box that was obviously not the original product box; Each item of the product was in separate plastic bags wrapped only with brown paper and not styrofoam, which protected them from bumps, and the plastic bags were secured with packaging tape. The cable was not attached at all. A small manufacturer's description sheet was included, but there were no written assembly instructions to ensure all parts were present. However, all the parts seemed to be in place, but the rear disc of all other pedestal fans I've had in the past is usually in a spot that's somehow adjusted to fit snugly in their respective mounts, as is this one the rear pane hangs freely on the rear spindle fitting. It didn't feel right, but we just added the propellers, the propeller lock and then the front screen and turned it on and it works great. I really expected that the last few pieces (after the rear window) wouldn't fit, but they did and there was no rattling. In fact, it's quieter than many of my other fans in the past, and it's powerful enough that we can feel the breeze from the entire 12-inch space we use, and the remote works as it should. Overall we're happy with it but were a little concerned at the thought of the rear screen not having a mount that it fits securely in and the assurance that the item is a returned product and that's why I've given it a 4 Rating stars compared to 5.
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