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Ecuador, Quito
1 Level
473 Review
0 Karma

Review on 🐶 KELIXU Heavy Duty Dog Cage: Large Metal Crate & Kennel with 4 Lockable Wheels - Easy Install, 38 INCH by Patricia Casillas

Revainrating 5 out of 5

Still running and great customer service!

My rescued border collie who is very cute when I am home has severe separation anxiety but still hasn't come out of the cage. It's only been a few days. She destroyed two wire boxes and also forced down the doors in two of the Varikennels' kennels. When she comes out, she throws a tantrum, chewing on wires, shoes, and throwing papers across the room. It cost me more money to swap out remotes, vacuum cleaner cords, etc., not to mention my stress when I was wondering what I would find when I got home. This is an extremely durable box (I call it a lion cage). I bought it because of the two slide latches which are very strong but fall out when you open the door (not a big issue). My only concern is the spacing between the bars on the floor, but I don't need that for the workout, so I set the tray on the floor and put some blankets on top (old ones for her to chew on!). It's an expensive box, but when you factor in the cost of repairs, it's worth it. When I leave the house I am sure that my house is safe and Hope is safe! The box is heavy but I was able to assemble it myself and it was easy once I could assemble and balance the first two panels. I'm 65 and small. The screws are easy to tighten if you use your own socket wrench and Allen wrench. The included wrench is terrible. It was a pleasure dealing with the company on several matters. The plastic pallet was damaged in transit and the company told me to buy a new one from Revain and they will refund me as they don't have separate shipping pallets. I found a metal pan that was more expensive but I asked them to pay half the price of plastic and they agreed and already booked my account. The two support rods to hold the pot were missing but are included. They responded within 24 hours which is fantastic customer service these days! I will update again once I have more time to see if Hope holds up. She is Houdini! UPDATE: This is the best purchase I've ever made! Hope didn't even try to get out. There are no scratches or bite marks on it. She often opens the door and takes a nap in it. She feeds in it and walks right in when I bring her a plate. I can finally go and not worry about what I'll find when I get home!

Pros
  • Resolved
Cons
  • Some issues