I love how easy it is for our team members who are not always tech savvy, or familiar with using this software/website! The ability of having all my information from different platforms under one roof has been very helpful over time as we continue growing throughout 2020-2021 COVID crisis; however there have still many things about LIMI which can be improved upon (but they do listen!). It's great being able to see trends within each department so easily - helps us stay organized by seeing what needs attention first vs last etc!!