Header banner
Revain logoHome Page
Corey Moulton photo
1 Level
796 Review
61 Karma

Review on ChatFlow by Corey Moulton

Revainrating 4 out of 5

Excellent customer service and great product

I've been using chatflow since it was in its beta phase almost 2 years ago now! It's helped us reach out to new people who may be interested in our services without having them fill up forms asking all of those personal details we don't want online anyway (and which can get stolen). Our customers love how easy it is to use - they're able to quickly ask any question from FAQs through to booking appointments etc. We also like being notified when someone messages us via WhatsApp as this allows us to respond straight away if necessary instead of waiting until after office hours. Nothing really at present but happy to answer any queries anyone has about chatflows features / limitations / integrations. If used correctly, live chats allow companies to build valuable relationships with existing clients by providing immediate responses across channels such as email & phone calls while allowing users to.

img 1 attached to ChatFlow review by Corey Moulton



Pros
  • The ability to send a message directly to a customer without having to call them and having to wait for them to answer
Cons
  • The inability to send a message to someone without them having to click on it and not having a way of knowing if they've read it or not