We have been looking for a stroller for months. First, I chose a competitor to Baby Jogger. But then I came across a mountain buggy and fell in love :) The stroller had everything we wanted in a stroller. I like the two sets of wheels, the easy folding, the adjustable handlebars and the handbrake. Decided to order the stroller here from Revain as they had a lot on their plate. But our first stroller didn't reach us because it was destroyed during transport by the carrier. I wanted to cry when I found out. But Revain's great customer service sent us a new one right away! We had a new one two days later and at the same reduced price. I put the stroller together and found this to be a good decision. Until I put the handbrake on for the first time. The creaking was just awful. I emailed Phil & Teds for recommendations. They gave me a few but didn't work for us. I called them today for more help and I was blown away. They insisted on sending me a new one. So I'm very happy with both Revain's and Phil&Teds' customer service! When I read the one star review I thought we had a different stroller. The hood is perfect and fairly easy to adjust. Going is pretty easy and I like the two sets of wheels. I'm only giving it 4 stars because of the brakes. But I can put 5 if the new one is perfect ;) So we've been using this stroller for two months now. I love it. It's so easy to use! Loud brakes are now quiet. It really only took a few rides before the noise went away :)) and we get a lot of compliments on the stroller from strangers ;) I would buy it again!
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