This family owned business sells various quality fitness equipment with good tracking record over the years. It is located in Australia.
For any platform to convince the buyer to buy product, the home page must look attractive, well arranged and full of needed information. I noticed that the official web is well arranged, i like the moving displayed images on the home page of the platform. It looks very attractive and passing the needed message. I did not not find it difficult to find the information about the platform. In my opinion the platform is a user friendly platform.
I noticed that the platform has good quality product that is well displayed and arranged in categories that makes the shopping on the platform very easy. I will like to comment on all the images, it is very bright and represent the product well. I commended the platform for always providing the update information on the web, for example i noticed on the platform that, if any product is out of stock it will be marked sold out. Each product is well described with the needed information such as weight, diameter, and many more. I noticed that the platform use America dollar as it displayed currency.
Like any other platform this platform has return policy, the policy is well explained in a simple term that is easy to understand. It has seven days from the day of delivery for any product to be returned if the product is in good condition. in my opinion more days can be given to customer, team behind this platform can review this policy.
It has a payment policy that is flexible, payment can be made through master card, Visa card, Paypal and others. This makes payment very easy on the platform. I found all the method as well acceptable all over the world.
Customer service desk is also very important in any platform, i had no issue with the customer service desk provided by the platform. It made provision for email address, and making good use of social medial.
In conclusion, this platform has the needed tools and offers good quality product. The platform is user friendly and well arranged. In my opinion the platform can attached customer review on the platform for rating the products on the platform. This will also built integrity of the customer in my opinion.