I like how simple this software is! It's very user friendly for students who are not computer savvy or do not have any knowledge about computers in general. The chat feature makes things so much easier than having someone come into class every week just talking with us one-on-one. Sometimes you can't get people online as quickly if they're out somewhere else but I'm sure once we switch over to our new network system (which should be coming soon) it will all work better. Just keep an eye open when trying to connect to other users because sometimes there seems to only be 1 person available at a time which causes problems for some classes where everyone needs access. This has helped my school greatly by allowing me to reach more students during lecture times since many don't always use laptops/iPads etc.