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770 Review
60 Karma

Review on 🌬️ Midea 3.1 Cu. Ft. WHD-113FW1 Compact Refrigerator - White: Space-Saving and Efficient Cooling Solution by Brian Samaiyar

Revainrating 5 out of 5

RUN AWAY: rubbish and no customer service

We bought this as a second fridge for food and drinks. Worked great for 31 days. Since this isn't our main fridge, we kept a thermometer in it to see if it was working properly. On the 31st day, the temperature fluctuated between 45 and 30 degrees several times during the day. I called the customer service number on the warranty card. Although the fridge was registered with Midea on the day of delivery, they asked for proof of purchase and said they would call back in the afternoon. So I sent the Revain receipt. Nothing. Two days later I received an email from Midea saying they have my receipt and a customer service representative will call. Nothing. I called again and was told they had the receipt but they tried calling multiple times because the serial number I registered was wrong. They repeated my phone number correctly but never called. They asked for a photo of the serial number and they will call me back. I sent a photo showing the exact serial number I entered. Nothing. I have a giant brick in my basement and I don't have $200.

Pros
  • Value for money
Cons
  • Available in white only