I like that we can see our customers behavior in all of their different sites so it creates much better relationships with them. They are always willing to work through any problems that come up as well. Nothing really at this time! We're working to make sure everything is great but there's nothing we dislike right now. So far they've been great. This software has helped us find new ways to connect to our customers. Before using modern pricing we were just guessing about how people would react or what price points might be best for certain products. Now with modern pricing we have data which gives us confidence when making decisions about future offerings.