UPDATE, WITH CISTEEN MALL I WAS ABLE TO ORDER REPLACEMENT FILES, I liked the pencil it's the 3rdone I've tried and the best long racquet life Exact accuracy decent materials except that the Springs are made of very thin brittle plastic and the metal knot breaks very easily and most of the time you were unlucky with the 2 spare springs supplied, the difference lies in the two types of springs - the ones available are threaded inside the connection point while in this case they are outside the connection point I couldn't get Cisteen to answer my query about where to buy replacement tips, sucks!
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