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Review on Brighter Vision by Stephen Thomas

Revainrating 4 out of 5

Professional & attentive service and knowledge

The team at Brightest is very knowledgeable about SEO best practices for marketing healthcare services online! They are responsive to any requests or questions I have throughout our engagement - whether it's an email response within minutes of my sending them one OR immediately jumping into phone calls with me when there was something in particular that they needed clarification around (and not just saying "We'll get back" which can be frustrating).

img 1 attached to Brighter Vision review by Stephen Thomas

It took some time getting used/comfortable using their system but once we did everything got much easier from then forward since all communication between us went through this platform instead of emails going directly unanswered etc..

Pros
  • Their knowledge base
  • Excellent customer service experience, even if its simply responding via chat after hours.
  • Quick turnaround times; never felt like work would languish without progress being made quickly enough by either side.
Cons
  • Not super user friendly initially
  • Some aspects could use further streamlining & simplification