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Sierra Leone, Freetown
1 Level
731 Review
43 Karma

Review on Luyue by Tom Bennett

Revainrating 2 out of 5

Luyue Disappoints With Unusual Home Furnishings Short Review: Luyue online store may promise to offer unique and personalized home decor goods, but I was not impressed by their choices. The items I received were not up to the standards I had set for myself in terms of intricacy and quality.

The website was also disorganized and hard to use for me. It was annoying to comb through pages of useless results when using the search tool. Perhaps even more disheartening was the response I got from customer support when I voiced my complaints. The employee I spoke with appeared uninterested and useless, rather than helpful and eager to offer answers or work to correct the matter. In sum, I would not recommend shopping at the Luyue internet store. Their promise of novel and interesting furnishings for the home is appealing, but I was really disappointed by what I received. If you're in need of unique, high-quality decor for your home, I wouldn't suggest shopping here.

Pros
  • Care and attention to detail, and expert assistance to clients
Cons
  • Quality control issues