I'm changing my overall rating from 2 stars to 1! ELARI, I'm from Hong Kong. I already gave the watch (on the 2nd day after purchase) to the service center through the store where they were purchased. On the 17th day they were returned to me with an extract that the watch is working as it should, the defect was not confirmed. )))) I contacted your specialist on the hotline 8 (800) 500 56 00. He was able to connect to them by IMEI clock and confirm this defect (battery discharge by 10% per hour). After reassuring me, he gave the address of the service center (already different) and asked me to contact them. Having chosen a day and having driven through the whole city to this service, having explained the defect, having given the watch, I left with good thoughts. Call on the 7th day. Come, your watch has been diagnosed: the defect has not been confirmed!))) Here I already offered my diagnostic services))) Arriving at them (through the whole city, as you already understood), I inserted a SIM card into the watch and together With them, I recorded the time and how much% of the charge the battery loses. 9 minutes was our "diagnostics". Through 9 ! NINE ! minutes, the battery charge sank by 2%)))) Then the service recognized it !))) I recognized the defect and promised to order a new battery today, but at the same time, the same service center employee tried to slip me a paper for signature, which indicated the absence defect . When a new battery arrives and when they can return the watch to me, they could not answer)))! I had suspicions that all their imaginary diagnostics only takes time to complicate the return, because if they immediately confirmed the marriage (within 14 days), then I could easily return the goods to the store, and myself - money. And the most interesting thing: while I was in their service, I saw a lot of boxes of your ELARI products on the shelves . My opinion has not changed: DO NOT BUY watches ! I will inform people further until my problem with the clock is solved. "Thank you" to you, ELARI.
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