Stratplan is the best tool for me. No complaints at all. Just excellent and a big hit. Really worth every penny paid and time spent using it. I used to be confused with many features. Now I know how to use this and I have been able to achieve what I am looking for. This is great tool and its so worth using and I totally recommend it to everyone who is looking for a great way to organize and plan their business and improve their customer service. I use Stratplan to analyze my competitors and find the weaknesses of their business or products and the strengths and how to overcome them. The software is very user friendly and the support team is very helpful. I have used the software for my marketing and business development practice and it has been very helpful. There is nothing that I would dislike about the software. I have been able to use the software to develop marketing plans for my clients and I have been able to use the software to develop business development plans for my clients.