Review on Panasonic DVD S700P K Up Converting Region Player by David West

I find the overall product has a great image and is easy to install. Unfortunately, the seller of VCT Electronics posted an incorrect item description. According to the description, DVDs of all regions should be played on this model. I bought mine in August 2017 although it has played most of our movie collection. Today I found out that 5 movies we bought won't play and it's a regional error. After contacting Panasonic we were told that we had been misled into believing an incorrect product description published by VCT Electronics. I have contacted VCT and as per their 30 day return policy nothing is being done, not even an exchange for the current model which covers all regions. We will no longer buy from VCT Electronics in the future.