The ease at which you can set up devices, view status screens from anywhere in world (with great internet connection), configure rules to monitor sensors is very helpful when it comes time do troubleshooting or checking logs after an event happens etc.. Nothing that I dislike about this product so far! It's been really easy using all its features with my team members who are located across different countries around me as well being able solve any problems we have immediately without having them travel back home just yet again if they need help during office hours!!