The best thing I like about load planner is that it helps to keep track of all my loads, as well as keeps me updated with any changes made by myself or partner's end user. It also has an easy interface which makes it very simple for everyone in our organization to use. Sometimes it can be slow during heavy traffic periods. Also sometimes we have issues logging into it at times when there are lots of users online. If you're looking for a good tool for tracking your loads this should definitely be one! We've been able to solve many problems since implementation so far.