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1 Level
1327 Review
40 Karma

Review on Repup by Christian Young

Revainrating 5 out of 5

Great platform used by our hotel property

I like how user friendly it is. It's easy to navigate and has all of the information you need at your fingertips. It also has an internal system that allows employees to work with other departments within the organization. Some of the features are very basic and could use some improvement. I do not know if this was intentional or not but sometimes the search feature does not update properly, so it can be difficult to find certain information quickly. If you are looking for a tool that will help to manage reviews and feedback from guests, then this is a great option! We have been able to keep track of reviews we receive from guests and respond to them in real time.

img 1 attached to Repup review by Christian Young



Pros
  • Ability view guest comments immediately when they check out without waiting until later hours after their stay.
Cons
  • There are nuances