I got this and there was a problem with the microphone, it was making a buzzing noise when recording. I contacted support and they already replaced it. It was quick, easy and easy to communicate with. The new recorder has a little buzzing but that's not so bad, fully usable and great quality. These recorders are easy to use, lightweight and can store hours of recordings. They are also very sensitive, which is exactly what I need from them. Highly recommended.
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