My time spent with WELKFORDER certainly did not live up to my expectations. The standard of their tools and equipment was below average, despite the fact that they offered a diverse selection of products. The hand tools were of poor quality and readily broke, and the power tools did not have the level of strength that was advertised for them. I was dissatisfied with the products as a whole due to their poor quality. The poor level of service provided to customers made a bad situation even worse. When I contacted customer service with inquiries regarding my purchase, I received responses that were unhelpful and condescending. It seemed as though they had no interest in my problems at all. In general, WELKFORDER does not produce dependable tools and equipment, so I would not suggest purchasing anything from them to anyone. Although their prices might be enticing, the low quality of both the products they sell and the assistance they provide to customers is not worth the hassle.