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1331 Review
40 Karma

Review on 🚰 Revolutionary Countertop Filtration Purification System Unveiled by Adam Gechem

Revainrating 4 out of 5

lasted 3 months. and their customer service does not help in this matter!

I was very happy with this filter. He was recommended by a friend who was a medical officer. Unfortunately, my happiness only lasted 3 months when the filter stopped working completely. The water started dripping under the filter tray and made a huge mess on the kitchen counter. However, I thought that maybe in just 3 months Aqua Tru would help me solve the problem, so I emailed directly to the person my doctor friend friend of Aqua Tru knew when he recommended the product, and they did At least person never answered. identifying the problem. So I had to call, I mean a few calls, because they didn't help at all until my husband had to step in and he called them back again to explain the whole support fight again, they just asked all sorts of stupid questions, - which my husband had a very hard time finding a solution for, but forced him to do all sorts of pointless procedures to "find the problem" and of course none of this got the filter working again. After 2 hours on the phone during which my husband was getting a bit impatient, they finally offered to send us another filter but only if we pay an additional $20 for handling and shipping. Well we had no choice but to pay to resolve the issue. I am very disappointed with the customer service from this company and of course the poor quality of the product. Maybe we just got a bad one; Let's hope the new one will last at least more than 3 months.

Pros
  • NO WIRES OR INSTALLATION REQUIRED: Installation takes a few minutes. Reliable and guaranteed, the AquaTru tabletop reverse osmosis system costs significantly less than fully installed under-the-meter reverse osmosis systems while delivering cleaner, tastier water. Why waste money and send bottled water to landfill?
Cons
  • Not as thick as other picks