It's easy to use. They really support you if ever there are any issues or questions that arise during your training period. The best thing about this program is its price point. I was able to get my entire team up-to-speed at an affordable rate. There isn't much downside to it because their customer service has been excellent throughout our partnership. If you're looking for something low cost but effective that will help grow your sales pipeline quickly then go with them! We have seen significant growth since we started using them as part of our marketing mix.