Very easy for our team of volunteers who are all scattered around different states in Australia to use, as well as being able to access from anywhere via any device.
The ability to add new staff members without having them download software or be physically present at one location makes it very convenient, especially considering that we have over 100 people working with us across five sites! There's nothing I dislike so far about using this platform - but if you're looking for something more robust than what they offer then maybe look elsewhere? It works great for us because there aren't too many things needing attention once installed (and when needed someone can just log into their account). We've been able to get feedback quickly through comments made by other users/volunteers which has helped improve some functions.