The dashboard has been updated many times for new ways to display information of open rates etc., which gives it an easier flow from start-up until campaign completion compared other options/app out there like Aweber or Sendlane! I have had no issues yet when using this software; however my only preference would be if all text were in black color (but as longs ago someone mentioned before me its just more difficult seeing those tiny fonts due lack of contrast) - not really sure whats wrong but i think thats where most people struggle at first sight trying them both!! This one's easy going once figured everything ou I like the fact that it's easy to create and send out newsletters, as well as schedule them. It's also great because it allows me to have my own domain name for the mailing list which is helpful when sending out newsletters. The only thing I dislike about this software is that sometimes it takes awhile to load. Sometimes it will freeze up or crash, but other than that it's pretty good! I use this to send out newsletters to our customers and prospects.