This item was packaged securely and undamaged. It was impressive. It was pretty easy to put together, and the base was the hardest part. It took patience and light pressure (or using a small screwdriver to gently pry it out) because one of the panels had a slight crease. But assembled without damage. Also impressive! I've filled all 4 sides with 10 pins each holding key rings/backpack clips and it still spins smoothly. It feels safe and sturdy, don't worry about it falling apart. I'm even thinking about buying a second item! However, I would like to make 2 suggestions to the manufacturer: 1. Makes disassembly easier. For artisans attending craft fairs, we require display cases that can be disassembled and stored. I'm not sure if regular disassembly will prolong the life of the item so I'll leave it assembled. Second, I saw that this was discussed in the questions. No, you cannot simply remove the lid to store additional product. I knew this before purchasing but would like to add that I think it would be nice to add this feature. Overall I am satisfied with this product and can only recommend it!
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