The ability to collect and store all of our data in one place has been a game changer for us. It's also great that they are continuously improving their product. We've realized some new features we would have never thought of otherwise. I think they could improve the UI/UX at times. But overall, it's excellent. They're constantly adding new features and collecting information from customers. If you can't solve your problem with the current version of the software, don't hesitate to upgrade. We were able to track user behavior over time and understand what users need help with most.
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