The simplicity with which it allows me access my CRM database makes this product awesome! It also has lots more features that I haven't personally used yet but they seem very useful so far too (the ability for customers/partners etc.). There's nothing really negative about them at all- other than maybe some people might find their website difficult - don;t worry though there are loads available if need be :) Great software overall great customer service from those guys behind metasploit task management systemThe best part? Their support team are amazing!! If anyone needs help then do not hesitate call up these blokes because no one else will get back faster :). Easy integration between different systems such as salesforceCRMs like JIRA & Support ticketsGood idea where we have multiple offices across UKMetastack helps us centralise our workflows by providing an easy visual interface within each office.