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Jordan, Amman
1 Level
713 Review
46 Karma

Review on JOYHO by Gordie Johnson

Revainrating 2 out of 5

JOYHO Is Not the Answer to All of Your Automotive Problems and Concerns

When it comes to making purchases of vehicle parts and accessories over the internet, I couldn't wait to give JOYHO a try. However, the outcome of my experience was not a foregone conclusion. To begin, the layout of their website is not very user-friendly and definitely needs to be modernized. The process of navigating through the many product categories was not as straightforward as I had anticipated it would be. Finding what I required took significantly more time than I had anticipated. Second, the products' quality did not make an impression on me in a positive way. The new components that were sent to me did not live up to the standards of those that I have previously purchased. It was a pain to have to send some of the stuff back, but I finally did it. Thirdly, their customer service was not nearly as good as it could have been. My difficulties could not be resolved very easily due to the representatives' lack of assistance. It appeared as though they were merely going through the motions. Last but not least, I thought their prices were a little on the steep side. I was under the impression that I would save money by doing my shopping online, but JOYHO proved me wrong. In general, I did not have a very positive experience with JOYHO. Although they had a large range of things, the quality of those products was not up to grade, their customer service was inadequate, and their prices were on the higher side. The website might use an update. It is my recommendation that you explore elsewhere for the solutions to your automobile problems.

Pros
  • Web page layout that is easy to use
Cons
  • a lack of knowledge regarding the products