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Ethiopia, Addis Ababa
1 Level
735 Review
27 Karma

Review on WOWOW by Yousef Clark

Revainrating 2 out of 5

My Experience with WOWOW's Shipping and Customer Service Was Horrible

As a seasoned professional in the field of home construction, I have collaborated with WOWOW on a number of projects, and unfortunately, the results have not been satisfying. It's possible that their products have a passable level of quality, but the delivery process is notoriously sluggish and unreliable. In addition, I have had multiple customers receive things that were already damaged when they were being delivered, which is unacceptable. In addition, the experience of contacting customer support is poor, with representatives who are unresponsive and solutions that are not helpful. In general, I would advise anyone who is thinking about making a purchase from WOWOW to proceed with extreme caution and to have low expectations regarding the quality of the shipping and customer support they will receive.

Pros
  • Affordable costs
Cons
  • representatives of the customer support department who are unresponsive