Review on 📚 Efficient Digital Filing Made Easy: NeatReceipts Mobile Scanner and Filing System for Mac by Tim Ram

NeatReceipts is a good idea, nicely packaged but the product just doesn't live up to the advertised specs. The software is limited and buggy, and if something doesn't work - as others have complained here - the support is simply non-existent. Early on in my experience with the product, I found that the data I entered was regularly disappearing. I closed the program and when I reopened it later it was obvious that the scans and manually entered data were never properly saved or otherwise lost in the program's processes. I submitted a request to Neat Technical Support and received a response asking me to explain my experience in more detail. I did that and then waited. After over a week I sent a message asking if help was expected and then waited again. After about three repeated requests over the course of several weeks, I gave up. I never received an answer. The scanner itself is cheap but not useless. But I find that 8.5 x 11 documents need to be rescanned about 25% of the time, either because the scanned image is crooked (cannot do edge correction after scanning the paper) or because the software just can't do the scan detected . I would like to be able to give more positive feedback. I continue to use the product on a limited basis and hope that eventually the company will make it more reliable and complete. But I can't give a purchase recommendation.