Present for my husband for work. Great shoe, 9W is great for the toes. He likes the outsole and arch support, but the elastic straps on either side of the straps at the top of the shoe keep the shoe feeling tight around the ankles. Read some reviews saying it loosens up after a few weeks. This causes him toe problems on his ankles, resulting in pain in his ankles. He didn't want elastic, his old shoes are like that but without elastic and he wore them for 3 years. Disappointed because it is difficult to find comfortable work shoes.