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Ecuador
1 Level
697 Review
50 Karma

Review on Pacsafe by Cedric Ford

Revainrating 2 out of 5

Pacsafe's Quality and Customer Service Are Both Awful

As a first-time Pacsafe customer, I was disappointed to discover that the company's products had a low quality and that its customer support was unsatisfactory. The garments and footwear were of poor quality and did not fit properly, and the jewelry appeared to be of low quality and quickly became tarnished. The luggage did not live up to its reputation for durability and was challenging to operate. In addition, when I contacted customer support to address these issues, the responses I received were unhelpful and dismissive. My entire interaction with Pacsafe was very frustrating, and as a result, I do not intend to become one of their customers again.

img 1 attached to Pacsafe review by Cedric Ford

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Pros
  • Aesthetic and useful designs
Cons
  • Variations in size